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Earlier this week, Google expanded the express shipping service it has been testing in Northern California and parts of Los Angeles and New York City to three more cities: Boston, Chicago, and Washington DC. The question is, will it catch on? Google Express allows shoppers to place orders online or via mobile device with partner […]

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Amazon has set out to prove that it can “make it anywhere”, including in a bricks and mortars location in the heart of Manhattan.  Amazon’s embracing of true bricks and clicks omni-channel shopping validates the model further and puts additional pressure on retailers who were just figuring out how to deal with “showrooming” and the rise of […]

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Wayfair’s shares rose by as much as 27% Thursday in their first day of trading, giving the online home goods retailer a valuation of more than $3 billion. This is pretty amazing for a company that sells mostly home goods and only did $600 million in sales in 2012. In 2013 Wayfair’s sales jetted up […]

The Amazon logo is seen on a podium duri

As a third party seller on Amazon, negative feedback can be detrimental for your sales and rankings on the platform – especially if you are still building a reputation and receive early negative feedback that is unwarranted. If you end up in a situation where you need to respond to negative feedback, below we outline […]

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OK, so the confetti has fallen and the stock price has soared. Now that Alibaba has gone public and made those able to get in on its IPO ahead of time immeasurably wealthy and now that those retail investors that bought at $93 dollars per share are immeasurably nervous, what comes next for the Chinese […]

internet retailer management

To effectively manage your online retailers like Amazon.com, Walmart.com, Home Depot.com (and others) to maximize sales and margin you must actively manage six key areas of focus including: Demand Forecasting Logistics Listing management and maintenance Marketing & merchandising Sales tracking and reporting Troubleshooting These six workstreams must work in tandem if you are to maximize […]

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A new report by Big Commerce states that ecommerce will grow to a 2 trillion world-wide market in 2015. Small and medium sized businesses are more poised than ever to take a chunk of this business. Below is the summary of their findings: • Bigcommerce predicts B2C ecommerce sales will hit $2T worldwide in 2015 […]

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Our CEO, Jeff Mariola, recently sat down with the Wall Street Journal to discuss business, training, and friendship. Below is the article written by Jen Murphy. It is also available on the WSJ site: Most people fight to be first across the finish line of a race, but Jeff Mariola and Giulio Arnoldi make a […]

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Twitter is testing the ‘Buy’ option in its tweets that enables users to shop. Access to the this emerging ecommerce platform are only available in beta right now for specific sellers and users but this latest ecommerce move may have some longer term legs. It appears that Twitter is testing this rollout with Home Depot, […]

Apple Pay

Well now…Apple did what we expected them to do. They have thrown their hat into the mobile payment ring. The question now is…what does it mean? An overview of Apple Pay (in case you missed it)… Apple has teamed up with credit card companies – Master Card, Visa, American Express and mass retailers like Macy’s, […]